Plamondon Hospitality Partners Honored at the 2024 Stars of the Industry Awards
May 14, 2024
Frederick, MD (May 14, 2024) – The Maryland Hotel and Lodging Association (MHLA) honored both an outstanding team member and a property team of Plamondon Hospitality Partners during the 2024 Stars of the Industry Awards.
MHLA exists to advance and strengthen the interests of the lodging industry in Maryland at both the state and local level. Their Stars of the Industry Awards recognize deserving hotels and team members who have gone above and beyond to provide excellent service to their guests and communities.
This year’s awards event was held on April 25 at the BWI Airport Marriott Hotel. Winners of nine different categories were announced during the ceremony with more than 500 guests in attendance, including owners, managers, front-line employees, and partners from Maryland’s statewide lodging industry.
Plamondon Hospitality Partners is proud to announce Samantha Star Cherry, an employee of Courtyard Hagerstown in Hagerstown, was awarded 2024 Food & Beverage Star of the Year. Samantha has been an employee of the company since 2012 and has worked diligently in various roles, currently serving as Operations Supervisor.
“Samantha is certainly a star in her field,” says Michael Henningsen, Executive Vice President of Operations. “Her attention to detail and friendly demeanor make every interaction enjoyable for our team and our guests. She is a proactive and positive leader, and her commitment to teamwork sets a high standard for excellence. Her dedication to amazing service is unquestionable.”
The second award given to Plamondon Hospitality Partners and their team was the Outstanding Property of the Year, awarded to the Residence Inn Fulton at Maple Lawn.
Chuck Chandler, General Manager of the Residence Inn Fulton at Maple Lawn, commended his team on this accomplishment. “The heart of our success lies in our unwavering commitment and attentiveness to guests,” he said. “Our team understands that hospitality is not just a job–it’s a calling. They take immense pride in ensuring that every guest feels welcomed, cared for, and valued. They consistently go the extra mile to exceed expectations, from providing warm welcomes at check-in, to thoughtful gestures and accommodating special requests, and a genuine willingness to to address any concerns promptly and professionally.”
The award-winning company culture at Plamondon Hospitality Partners is a result of their mission, which emphasizes family, safety, community, education, and guest experience. From competitive salary and benefit packages to tuition reimbursement for continuing education, the emphasis on employee satisfaction results in many internal promotions–68% of Plamondon management has been promoted from hourly associate positions. By investing in employees, Plamondon Hospitality Partners is able to foster a strong workforce and experienced leadership.
Located in Frederick, Maryland, the Plamondon Companies is comprised of Plamondon Hospitality Partners, a hotel management and development company, and affiliates Plamondon Enterprises Inc and the Roy Rogers Franchise Company LLC, which owns Roy Rogers Restaurants, the western-themed, quick- service restaurant chain. Plamondon Hospitality Partners includes Marriott and Hilton properties in Maryland, Pennsylvania, and Georgia. Roy Rogers consists of 24 company-owned restaurants and 17 franchised restaurants in five states. For more information, visit www.plamondonhospitalitypartners.com and www.royrogersrestaurants.com.
